Clinical Manager - Behavioral

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    Timonium, MD, 21093
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    Clinical, FieldOffice
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    Full Time
The Clinical Manager-Behavioral is responsible for the clinical oversight of business lines including clinical personnel oversight and management. The Clinical Manager-Behavioral is knowledgeable of industry specific clinical trends and partners with associated business development and field support leadership.
The Clinical Manager-Behavioral is accountable to all federal, state and local contracts, programs, Maxim requirements, and where applicable or required by state regulations may be the Administrator.

The Clinical Manager-Behavioral is responsible for managing, directing and assigning Clinical Supervisors - Behavioral to specific client populations and other duties as necessary for client management including care coordination, orientation, clinical quality initiatives, and other duties as required by contract and/or programs.

Essential Duties and Responsibilities:
  • Provides clinical leadership and oversight to behavioral lines of business
  • Partners with respective Business Development and Field Support leadership
  • Leads and directs the office based quality management program in collaboration with Business Development
  • Ensures appropriate plans of correction are developed, and monitors for completion
  • Manages client and customer relationships through excellent customer service
  • Partners with Business Development and Recruiting teams to support appropriate levels of staffing for business lines with qualified and skilled behavioral direct care staff
  • Collaborates with Business Development on marketing and business decisions
  • Engages behavioral direct care staff and assistant behavior analysts in feedback discussions regarding their recommended development and job satisfaction
  • Investigates behavioral direct care staff and assistant behavior analysts’ concerns and issues, assesses job performance and provides coaching, counseling and disciplinary action when appropriate
  • Leads and manages Clinical Supervisors - Behavioral, assessing performance and providing development opportunities based on Key Performance Indicators (KPIs) and competencies
  • Provides supervised fieldwork to trainees pursuing BCBA and BCaBA certification (or equivalent), and ongoing supervision to RBTs and BCaBAs (or equivalent)
  • Responsible for the overall clinical care and quality of the behavioral business line
  • Participates in quality assurance by observations of clinicians and clients, supervision, and assessments as necessary
  • In collaboration with the Clinical and Business Development teams, analyzes issues and trends by following the Root Cause Analysis process
  • Identifies process challenges and develops solution for improvement
  • Remains current with industry regulations including federal, state, local contract and program requirements
  • Participates in corporate initiatives as needed
  • Accountable to all federal, state, local contract and program, and Maxim requirements
  • May serve in the capacity of Office Administrator, appointed by and reporting to the Governing Body, and responsible for all day-to-day operations of the office. Those duties include ensuring that a Clinical Manager and Operations Manager is available during all operating hours; and ensuring that the office employs qualified personnel. In addition, if serving in the role of Administrator, ensures that a qualified Alternate Administrator is selected and approved by the Governing Body to fulfill the role in the absence of the Administrator
  • Performs other duties as assigned
Minimum Requirements:
  • Active license or certification in good standing in behavioral field (e.g. Board Certified Behavior Analyst, Licensed Behavior Analyst when applicable by state) and four years of experience in the applied behavior analysis field
  • A minimum of two years of experience in the business line setting (e.g. home, community, schools) and at least one year of supervisory experience is required
  • Experience supervising behavioral services for toddlers, children, and adults preferred
  • Must meet all federal, state, local contract and program requirements, in addition to internal certifications and training, as required
  • Experience in quality management and budget management preferred
  • Excellent written and verbal communication skills
  • Demonstrated leadership skills, with experience in hiring, training and employee development
  • Experience in regulatory or payer audits or other required contracts
  • Proficiency with computers, including Microsoft Office
At Maxim Healthcare Group, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
  • Competitive pay & weekly paychecks
  • Health, dental, vision, and life insurance
  • 401(k) savings plan
  • Awards and recognition programs 
*Benefit eligibility is dependent on employment status. 
**CO Specific Benefits: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Life and Accidental Death & Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, Transportation Benefits, CommonBond, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays

About Maxim Healthcare Group
Maxim Healthcare Group has been making a difference in the lives of our patients, caregivers, and employees for more than 30 years. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Maxim’s commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.  

Maxim Healthcare Group is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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Maxim Healthcare is an Affirmative Action/Equal Opportunity Employer.

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